It’s five answers to five questions. Here we go…
1. My coworker does extreme sports whenever she’s out sick
I have a coworker, “Pattie,” who has a remote work accommodation due to a mental health diagnosis. For the past year, she has been chronically late to meetings, missed deadlines, and been difficult to reach. This would already be bad, but to make matters worse, she insists on leading projects (for example, creating and facilitating a presentation for over 50 participants) and on the day of, ends up being a no-show without advance warning!
Pattie has a public social media account where she posts all about the extreme sport she is involved in (for anonymity, let’s say she does BMX). We’ve noticed that during times when she was “sick” or a no-show, she has posted videos of new bicycle tricks, or videos from international BMX competitions (not surprising we can’t reach her when she is apparently hours ahead of our local time). She also appears to have a sponsorship for knee pads, which she posts about as well. Infuriatingly, we are city employees, so she’s using taxpayer dollars to subsidize her budding career as a BMX influencer.
As you can imagine, morale on our team has been abysmal. One of us recently left, I am next (yay), and more are on their way out. I’m leaving, so this question isn’t about my personal sanity, and more about what advice you would give my manager. My manager is a decent person, and was really manipulated by Pattie, so she didn’t understand how big of a problem this was until the resignations started pouring in. Reading between the lines, I am pretty sure that my manager went to HR and HR said that there isn’t enough evidence to take action against Pattie (bureacracy!) What is the right thing for a manager to do in this situation when she’s completely shut down by HR? Is there any way to restore morale on the team, or is it too late?
The law that requires companies to make accommodations for medical conditions doesn’t say “the employee can do anything they want because they have a medical condition.” It says that they need to be offered reasonable accommodations if those will allow the employee to perform the essential functions of her job, and if the accommodations don’t cause undue hardship to the company. I can’t speak to Pattie’s job specifically, but in many, many jobs meeting deadlines, remaining reachable, and not no-showing without warning would be considered essential functions of the job that she’d still need to meet.
Moreover, if she’s definitely lying about being sick, that’s a separate problem; medical accommodations don’t let someone lie to get additional time off. To be thorough, I want to note that it’s possible that Pattie isn’t lying about being sick — for example, any chance she’s posting those videos on her days off but they were made at an earlier time? — but I’m guessing you have enough info to know that’s the not the case, and the competition dates are presumably public.
Ideally your manager would work with HR to clearly define the essential responsibilities of the role and lay those out for Pattie, and to make it clear what they can and can’t accommodate and what the consequences will be if XYZ doesn’t change. But if you have incompetent HR that doesn’t understand the law or their jobs, as well as higher leadership that allows HR to obstruct managers, they may be nothing your boss can do other than to leave herself.
2. Can I ask to skip a performance review?
I’ve been pretty miserable at my job for the past few months, and while I know I need to secure a new position, I don’t have one yet. I am considering just quitting at this point, because the stress is making it really hard to job hunt while also doing my job (this is extremely dramatic given that it’s not even a bad job, I’m just a really really bad fit for it).
I have a performance review coming up (which sure is not going to be positive!), and I just can’t do it. I am going to cry the whole time. Is there any way I can gracefully request we NOT go through this process which will be painful for me and a waste of time for them?
Probably not, I’m sorry! If you had resigned and had an end date set, almost definitely — few managers will think there’s any point in going through the performance review process at that point, unless your job has a truly frightening level of bureaucracy that would require it anyway. But otherwise, you can’t really say, essentially, “I don’t want to talk about how things are going or where I need to improve” (which is the point of the process).
3. Bringing in puzzles to a new job
A few months ago, one of my coworkers started bringing jigsaw puzzles into our break room and it’s been a fun little lunch activity! I generally go out to eat and come back to the office with about 30 minutes of lunch time left, and before then I spent it in my cubicle because I felt a little awkward sitting in the break room when I wasn’t eating anything.
Now, I’ll spend it working on the puzzle, and if another coworker comes in, we generally both work on it together and chat a little. It’s nothing major, but I feel like it helps to give us a topic to talk about, and it’s nice to use your brain for something else for a little bit. It seems like everyone else either enjoys it or doesn’t mind it.
It got me thinking about how this probably won’t be the culture at the next job I work at … but it’s not like it’s a super entrenched part of ours, you know? It only happened because one coworker started bringing them in, and he’s neither a manager or someone who’s worked here for a particularly long time. So my question is, when is it okay to be that coworker?
I think any time as long as you’re not brand new. I wouldn’t do it in your first month while you’re still learning the culture and people don’t know much about you yet — that risks missing some cultural cues that might have changed your plans if you’d caught them, and also risks looking a little too “I have just arrived but this is now my home and I will shortly be moving in a chaise and 20 spider plants” … but after you’ve been there a few months, go for it.
4. Can I ask my assistant to check in with me before she leaves?
I have what I think is a simple question about respectfully managing my assistant, Elsa. Elsa is a hard working, organized, and generally delightful person. The year I’ve worked with her has been a dream. She works an early schedule and leaves/signs off (hybrid office) at 4:30. I tend to start later and also work late because I’m a disorganized lawyer. In general, this works well — I send her a bunch of stuff in the evening and by the time I get in, she’s got it all done. However, there are times when I need something same-day, and often I don’t clock that 4:30 mark until she has left. Is it reasonable to ask her to check in with me around 4 everyday, just in case there’s a thing I’ve forgotten to ask for, or is this a me problem that I should learn to figure out on my end?
It’s reasonable to ask your assistant to check in with you every day at a certain time; that’s a thing that often gets asked of assistants. I think you’re hesitant to ask because your self-image is that you’re disorganized and you feel like you should overcome that without transferring any of the burden to her, but any good assistant would want to know that this would be helpful to you. It would be trickier if she weren’t your assistant — although even then you could ask it in a lot of cases as long as she reported to you — but in this case it’s an easy yes.
Is 4:00 early enough though? I might bump that to 3 or 3:30 to ensure she has time to complete whatever you might ask for without displacing other things she was planning for that time.
5. How long should you keep paperwork from an old job?
I’m in the background check/employment verification stage of a new job. They need a record for jobs in the last 10 years. One of my jobs from that period was for a company that has since been acquired by a huge company with headquarters out of my home country and I can’t get in touch with anyone there. Luckily, I still have my offer letter from that role, and that was an accepted form of verification. But I’m a digital packrat. For those people who like to delete things, how long should you keep official paperwork from old jobs like paystubs, offer letters, etc?
Ten years is the most typical look-back period for employment verification. That doesn’t mean that you need every paystub from that period, but you should have something verifying your employment for each job, which could be an offer letter, one paystub per year, a year-end payroll summary if you got them, or so forth. You don’t have to do this, but it can make your life a lot easier if you do.
