Summer Housekeeper- Seasonal
Job Description
This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization’s policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Essential Job Responsibilities:
- Reliable attendance on all scheduled workdays
- Work in teams to clean and sanitize guest rooms to the highest quality.
- Follow checklists as given for each room or location.
- Communicates with Supervisors and Managers daily and throughout the workday, communicating finished rooms, maintenance issues, guest requests, needed items, etc.
- Maintain service closets, housekeeping carts, and vacuums.
- Follow all service closet and loading dock procedures.
- Greet, smile at, and provide excellent customer service to guests when in the hallways.
- Report all issues with rooms.
- Follow all trash and recycling procedures.
- Follow all safety and chemical procedures.
- Always use proper PPE
- Clean The Lake Fork Building, The Resort Center Building, Public areas, Firehouse offices, and the HR offices as assigned.
- Deep Clean hotel rooms, public areas, and base area spaces (Closure season only)
- Strip and Bag rooms as needed.
- Return all lost and found items, properly tagged, to the housekeeping office.
- Be kind to all guests and fellow team members.
- Snow removal from balconies and other public areas
- Responding to Guest requests
- Laundry duties as assigned.
- Housekeeping Tasks as assigned.
- Other duties as assigned.
Personal Skills:
- Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
- Provides a guest experience that exceeds the guest’s expectations.
- Ability to accept criticism and opportunities for growth and improvement gracefully and humbly.
- Coachable
- Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.
- Ability to work in a fast-paced environment, switching from task to task as needed.
- Ability to multi-task
- Self-Starting
- Time Management
- Teamwork
- Ability to complete all assigned tasks daily.
- Comes to work with a positive attitude every day
Qualifications/Knowledge:
- Ability to work a flexible schedule including weekends, holidays, and evenings.
- Will be required to be fluent in English, other language skills preferred.
- Will be required to accurately follow instructions, both verbally and written.
- Previous Housekeeping experience, preferred.
- Will be required to ask for help and clarification.
- Ability to follow all department and TSV guidelines and procedures.
Work Environment:
Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.
Physical Demands of Position Include:
Frequently standing, bending, kneeling, squatting, and reaching for long periods of time daily. Occasionally lifting 40-70 pounds. This position will require you to be out in winter conditions 10% of the time and indoors 30% of the time.
Background Check:
Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.
- Is a Background Check required for this position: Yes
- Is an MVR required for this position: No
