Server – 192 at The Blake
Job Description
This job description is intended to be a broad description of duties. You will be expected to carry out all responsibilities in accordance with the organization’s policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Essential Job Responsibilities:
- Provide efficient, friendly, and thoughtful service at all times.
- Clear and clean tables promptly after guest departure.
- Execute service standards for presentation, delivery of food and beverage, and service based on training. Must be willing to participate in regular and on-going training.
- Has a comprehensive understanding of and practices responsible alcohol service.
- Check identification of customers, to ensure that they are of legal drinking age.
- Assist in food running.
- Assist fellow team members providing for guest delight.
- Communicate supply needs to appropriate management when running low.
- Pleasant and frequent interactions with guests including greeting and welcoming back upon departure.
- Compliance at all times with NM food safety regulations.
- Empty trash and recycling containers and take to proper location(s).
- Miscellaneous tasks include but not limited to cleaning sweeping floors; stocking products; restocking glassware, and rolling silverware.
- Transportation of supplies from storage areas to restaurant.
- Respond to any guest requests or issues by communicating with the appropriate staff.
- Recite basic knowledge about menus, menu items, and the resort itself.
- Accurately deliver any room service orders to designated rooms.
- Perform additional responsibilities, although not detailed, as requested by management at any time.
- Follow checklists and other guidelines for opening and closing duties.
Personal Skills
- Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitments and Passions.
- Ability to gracefully and humbly accept criticism and opportunities for growth.
- Ability to stay positive, focused, and constructive when faced with set-backs, challenges and while working in an ever-changing environment.
- Possess an exceptional work ethic, strong attention to detail and organizational skills.
- Proficiently provides a guest experience that exceeds the guest’s expectations.
Qualifications & Knowledge
- Must already have or be willing to complete the New Mexico Food Handlers Certification prior to or within 30 days of hire.
- Must already have or be willing to complete the New Mexico Alcohol Server Certification prior to hire.
- Prior experience in a high-volume restaurant or guest service preferred, but not necessary.
- Working knowledge of the fundamentals of guest service.
- Ability to communicate in a positive and productive manner while on duty.
- Ability to work a flexible schedule including weekends, holidays and evenings.
Work Environment:
Must be able to work in a fast-paced environment. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow packed, or icy terrain and may be exposed to wet, cold and/or humid conditions. Wet surfaces may exist and sharp objects may be located throughout the work area.
Physical Demands of Position Include:
Will often lift up to 10 pounds, and occasionally up to 50. 90-100% of the time will be spent standing, walking, reaching, talking, hearing, tasting and smelling. 25-50% of the time may be spent climbing/balancing, being exposed to the outdoors including winter weather conditions. Occasionally sitting – less than 15% of the time.
Background Check
Positions dealing with children, of safety sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.
- Is a Background Check required for this position: Yes
- Is an MVR required for this position: No
