By Jeff Altman, The Big Game Hunter
A manager with a firm asked me how to inspire his people. This is my No BS answer for him.
Someone wrote to me with a question and it translated into, “I need to inspire my staff. How? How I do that?”
Now, I think the person who wrote to me is a little confused. And what they wanted to say is I need to “motivate” my staff. How do I do that? Now, I want to start off with the definitions. Motivation is making someone do something that they don’t want to . . . almost dragging them, kicking and screaming, because they’ve kind of given up. Inspired is they’ve got that energy within them and you’re helping them channel it in a particular way. So I think when this person wrote they misused the word and they talked about “motivation” rather than “inspiring.”
Now I want to start off actually answering the question by saying you can’t.
You can’t inspire people to do anything because inspiration comes from them. You can’t “make them” do anything. However, the reason that they’ve lost their inspiration, the reason that they’ve lost their Mojo may be derived from the environment and how the environment is draining them of their energy and causing them to give up. Now, that could be because of you, and the decisions that you’ve made decisions, that you and your management have made. It could be for any number of reasons, but there’s something in the way that’s caused them to give up. Now, if they were never inspired, if they never had that sort of juice within them, then it’s on you because you’ve hired people who didn’t have it and you can’t make them become inspired.
Again, there it stems from, “How do you evaluate and assess people.” That’s on you and it’s something you need to change now.
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