Unit Secretary / Certified Nursing Assistant – ICU

March 25, 2024

Job Description

Beebe Healthcare

Internal Number: 7001

Why Beebe?


Why Beebe? Become part of the Beebe team – an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.


Responsible for the receptionist and clerical functions of an assigned Patient Care Unit, and management of both the electronic and paper medical record. Perform duties that assist in maintaining the overall function of the department, provisions of patient care, customer service, and the business of healthcare.


Maintains inventory of supplies: independently orders supplies, forms and materials for unit and keeps inventory current, to include placing orders in the electronic ordering system as directed. Maintains adequate supply of prescription paper, and ensures secure storage according to approved procedures. Assures prompt, appropriate storage of all materials. Maintaining medical records: maintains and breaks down paper charts in compliance with medical records guidelines. Ensures integrity of record, including patient identification on all chart forms. Ensures complete chart is sent with patient at time of transfer to another department, transfer to another facility or at discharge, to include both paper chart and electronic medical record documents. Ensures nursing unit is constantly prepared for an EMR downtime event, including maintenance of identified downtime devices and equipment, and keeping an adequate supply of all necessary materials to support the downtime process. Greeting and Assisting: proficient in receiving, greeting, and directing patients, visitors, and hospital personnel, responding to routine inquiries and responding to questions. Quickly determines the need and responds accordingly. Physician/Provider orders and communication: Promptly monitors physician/provider orders in the electronic medical record (EMR) when necessary. Schedules studies and procedures appropriately, when needed. Communicates consults promptly and appropriately according to established procedure. Pages/contacts physician/provider when needed. Equipment: consistently and independently requests equipment and supplies needed to carry out physicians orders and ensures delivery. Responsible for assisting unit manager with identifying broken/problematic EMR devices (WOWs, tablets, wall PCs, desktop PCs), label printers, fax/printers and other equipment. Independently reports equipment issues to appropriate departments using established procedures, and tracks resolution of reported problems, escalating barriers to unit manager as needed. Environment: Maintains a safe, clean, organized unit environment. Adheres to all established cleaning guidelines. Submits and tracks maintenance work orders for physical plant issues on the nursing unit. Checks in/out box and delivers mail appropriately. Promptly answers pneumatic tube system and utilizes appropriate follow-up. Regularly reviews unit census tasks lists for new stat patient orders and critical results on a routine basis. Alerts RN caring for patient of these orders and results on an ongoing basis. Performs all admission, discharge and transfer registration activities. Answers patient call bells, identifying patient’s need(s) and alerting nurse. If assigned nurse is unable to respond to patient, unit facilitator should assist the patient when appropriate, or obtain assistance from another clinician if necessary. Participates in Quality/Performance Improvement activities for the unit, under the direction of the unit manager. Other responsibilities as assigned based on unit operational needs. Collects and prepares blood specimens for laboratory testing. Reviews physician orders, obtains clinical and demographic information, prints draw lists, and verifies patient identification and correct specimen type for tests requested. Willingly does extra duties or assignments as needed.


  • Ability to work effectively in a fast-paced, high-stress environment
  • Ability to lift up to 50 lbs.


  • Current certification as a Certified Nursing Assistant (CNA) in DE
  • BLS – Basic Life Saving Certification


  • High school diploma preferred OR current high school student with CNA license (work schedule in compliance with the State of Delaware Department of Labor Regulations)
Beebe Healthcare serves the Sussex County community with a medical center located in beautiful, historic Lewes, Delaware, and convenient outpatient locations throughout the county. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the medical center in Lewes is a 210-licensed-bed, not-for-profit seaside community hospital. Beebe’s specialized service lines include cardiac and vascular, surgical services, oncology, women’s health, and orthopaedic services. Beebe offers an array of inpatient, outpatient, emergency, and diagnostic services. Beebe’s five satellite campuses offer imaging, physical rehabilitation, and lab services, as well as walk-in care centers. In addition, Beebe offers Wound Healing & Hyperbaric Medicine and Diabetes Management & Medical Nutrition Therapy. With a mission to serve the community, Beebe also offers many free screenings and outreach programs through its Population Health Department; and advanced medical care for those who are recuperating at home through Beebe Home Care Services. Beebe is also training the next generation of nurses through the Margaret H. Rollins School of Nursing, located behind the Medical Center in Lewes. Beebe’s Medical Staff has grown tremendously since the early 1990s. Employed physicians through Beebe Medical Group and our affiliated physicians on Beebe’s Medical Staff now serve patients from Milford to Millville in specialties including cardiac surgery, dermatology, endocrinology, family practice, gastroenterology, general surgery, internal medicine, pediatric neurology, and surgical oncology. Beebe is proud to offer quality care, close to home for the residents and visitors of Sussex County.
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